Michelle Plyem Kocin

Michelle Kocin headshot illustrated

Digital Marketer,
Brand Specialist, Graphic Designer, & Content Creator

mpkocin@gmail.com
585-295-3899
michellekocin.com

Professional Summary

Dynamic and results-driven professional with a proven track record in brand management, creative design, content marketing, and multi-channel campaign execution. Skilled in leveraging digital tools like the Adobe Creative Cloud Suite, Microsoft Dynamics 365, Salesforce, HubSpot, Pardot, and ClickDimensions to drive engagement, generate leads, and optimize ROI. Adept at aligning marketing strategies with organizational goals to deliver measurable results, with a strong focus on modern design, internal collaboration, strategy, and impactful branding.

Education

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SUNY Geneseo

Bachelor of Arts in Economics & International Relations

Minor in French

Skills

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Certified Professional in Adobe Illustrator;
Adobe InDesign, Photoshop, PremierePro, & AfterEffects

ClickDimensions, HubSpot and Hootsuite, Microsoft Dynamics 365, Pardot, and Salesforce

Paid advertising with: Google Ads, LinkedIn, and industry publications

Google Analytics & Tag Manager
Bootstrap, CSS, HTML5, HTML, Hubspot CMS, Wix, and WordPress

Experience

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Digital Marketing Manager, July 2021-Present

  • Developed and executed content marketing strategies targeting nonprofits and NGOs looking for a SaaS fundraising and finance platform, resulting in increased lead generation and audience engagement.
  • Created go to marketing strategies and annual content calendars that included high-quality blogs, thought leadership articles, e-guides, infographics, product videos, and webinars to support demand generation efforts.
  • Managed marketing automation tools, including Microsoft Dynamics 365 and ClickDimensions, to optimize lead targeting and segmentation.
  • Directed paid advertising campaigns on Google Ads and LinkedIn, leveraging Propensity and ZoomInfo to drive audience acquisition and engagement.
  • Worked with the investor relations team to create annual and quarterly branded presentations and disseminate all investor resources via the Sylogist website.
  • Spearheaded a company-wide branding, including a rebranding initiative in 2023, uniting multiple products under a cohesive brand identity:
    • Designed new logos, brand visual identity, internal and external brand guidelines, templates, and branded graphics.
    • Led website redesigns including migration from Wix to WordPress using the Elementor theme.
    • Created process for branding new acquired products including: MISSION CRM (now SylogistMission CRM), Serenic Navigator (now SylogistMission ERP), and more.
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Website designer and administrator, August 2023-Present

Created updated logos, icon, and branded graphics for digital and print use
Ongoing site management on WordPress using Flatsome theme

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Digital Marketing Specialist, September 2019- July 2021

  • Lead company-wide efforts to update and streamline the FrontStream website using HubSpot CMS to improve usability, enhance branding, build deeper content with product messaging, improve SEO, and create customized landing pages for marketing campaigns.
  • Designed and executed all net-new multi-channel marketing campaigns using Pardot and Salesforce, Google Ads, LinkedIn and Facebook advertising driving lead generation and engagement.
  • Managed all social media channels and created new branded content to ensure cohesive messaging and branding across platforms.
  • Implemented a monthly internal newsletter featuring marketing updates, product news, and staff highlights to improve internal communication and alignment.

Led content marketing by updating existing infographics and e-guides to match new brand messaging and visual identity, created a digital resource library, created new e-guides focused on digital fundraising and online auctions, wrote in-depth case studies that highlighted product features with real examples from customers, and developed charitable giving market reports.

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Senior Fundraising Coordinator, September 2016-September 2019

  • Led special event planning, sponsorships, and peer-to-peer fundraising events.
  • Created content for social media, email campaigns, and newsletters to engage donors and volunteers.
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Walk Manager, May 2014- September 2016

Corporate sponsorships, peer-to-peer fundraising, volunteer supervision
Website design; email and social media campaigns

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Walk Manager, March 2013- May 2014

Corporate sponsorships and peer-to-peer fundraising
Intern and volunteer recruitment and supervisior

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Development Coordinator, March 2010-March 2013

Auctions, P2P and third-party fundraising, and sponsorships
Website, email, social media, e-newsletter, and printed event yearbook design

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2008-2009- Grants and Deposits AmeriCorps*VISTA at Cooperative Federal Credit Union 2007-2008- Corps Member at City Year San Antonio